Patient Rights & Medical Disclaimer

Every person who walks into Snap Diagnostics is entitled to:

• Respectful, dignified care regardless of age, sex, religion, caste, language, disability or ability to pay.
• A clear explanation of the investigation, why it is being done and what it involves, in a language you understand.
• Privacy during examination, and confidentiality of your records at all times.
• Know the cost before the investigation begins, and receive an itemised invoice afterwards.
• Refuse or withdraw consent for any procedure at any point, without your future care being affected.
• A chaperone of your choosing during any examination.
• A copy of your reports and images.
• Raise a complaint and receive a considered response.

Give us accurate information about your history, medication, allergies, implants and pregnancy status. Follow preparation instructions. Treat our staff and other patients with courtesy. Respect the privacy of others in shared areas, and keep mobile phone use to a minimum in clinical zones.

Written informed consent is obtained before contrast administration, sedation and every interventional procedure. The nature of the procedure, its expected benefit, its material risks and the available alternatives are explained before you sign. You may ask any question, and you may decline.

The content on this website — including blog articles, service descriptions and preparation guidance — is provided for general information and health awareness only. It is not medical advice, does not create a doctor–patient relationship, and must not be used to diagnose or treat any condition.

Always seek the advice of a qualified physician with any question about a medical condition. Never disregard professional medical advice, or delay seeking it, because of something you have read on this website. In an emergency, contact your nearest hospital immediately.

A diagnostic report is a professional opinion based on the images or samples available at the time of the study. No investigation, however advanced, detects every abnormality in every patient. Findings are interpreted alongside your clinical examination and history by your treating doctor, who makes the final diagnosis.

If any aspect of your experience falls short, tell us. Speak to the centre manager on duty, call +91 70333 60331, or write to support@snapdiagnostics.in. Complaints are acknowledged within two working days and we aim to resolve them within seven.